Help Running your menu

Table ordering: how it works

Enable table ordering so your guests order from their phone. Orders arrive live in your dashboard; payment happens at the counter.

The live orders board

qartine's ordering mode works as a relay: your guest scans the table QR code, browses the menu, builds their order and sends it. The order arrives instantly in your dashboard with a sound alert. Payment then happens at the counter — no online payment, no per-transaction commission.

Enabling ordering in settings

In Settings, find the « Table ordering » section. Two modes are available: « Off » (the menu stays browse-only) and « Order, pay at counter ». Choose the second to enable the relay. Your guests then see an « Order » button on the menu.

Receiving and managing orders

The Orders board shows new orders with the table number, item details and total. Accept an order to move it to « Preparing », then mark it « Done » once served. The full-screen kitchen mode lets you display active orders on a dedicated screen behind the bar or in the kitchen.

Takeaway orders

Also enable takeaway orders in « Preview & QR ». Customers can then place an order from the menu and collect it at the counter. Each order shows the customer's name and phone number, plus the estimated prep time you have set.

Online payment

Online payment directly from the menu is planned — this feature is in development and will be available soon.

Order confirmation on the guest side
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